Embassy of the United States Sofia, Bulgaria

The American Citizen Services Unit handles a wide variety of services. The unit issues emergency passports, processes passport applications, provides notarial services, assists with information on voting in the U.S., and documents births and deaths of Americans in Bulgaria.  It also assists travelers in distress; for example, in acquiring funds from home, in arranging for medical care, or in assisting Americans who are arrested or incarcerated in Bulgaria.  For general information about traveling to Bulgaria, please see http://travel.state.gov/travel/cis_pa_tw/cis/cis_1074.html

The American Citizen Services (ACS) Unit is located at:

American Embassy
16, Kozyak
1408 Sofia
Telephone: (359) 02 937 5100
Email: ACS_Sofia@state.gov 

Fingerprints for Criminal Background Checks

New Consular Fees in Effect on July 13, 2010

Effective December 18, 2009, you must make an appointment online to be allowed entry into the consular section for routine (non-emergency) services. If you can conduct your business by mail or on-line, please do so.

For notary services, an appointment is also required.

For emergency assistance after hours, American citizens
may call (359) 2 937-5200 and ask to speak to the duty officer.  No documentary or passport services are available evenings, weekends or holidays. You may also contact the Bureau of Consular Affairs of the U.S. Department of State for assistance at 888-407-4747 (U.S. toll free number) or at 317-472-2328 (from overseas).

Recent world-wide terrorism events have created the necessity for restricting luggage, back packs, or carry bags being brought into the Embassy Consular Section. Please DO NOT attempt to bring these items inside. The guard has been instructed to prevent access of any luggage or carry bags or packs unless there is a clearly demonstrated emergency or medical need that is authorized by the Consular Officer or the Regional Security Officer.

In addition, due to the large number of individuals seeking assistance in the Consular Section, only those individuals with appointments are normally granted entry into the Consular Section. Please ask accompanying family or friends to wait for you in a nearby location or arrange to meet them later in the day. We appreciate your cooperation and regret any inconvenience this may cause.

What We Can’t Do

American citizens are subject to Bulgarian law when in Bulgaria.  Please note that we cannot provide the following services – please contact us at acs_sofia@state.gov if you have questions:

• Bulgarian visa or registration.
• Legal Advice. Please see our list of lawyers. We do not endorse any firm or lawyer.
• Payment of services or bills. We may provide loans in cases of destitution but all loans must be repaid. Contact us for more information.
• Endorsement or influence in private business matters.

Smart Traveler Enrollment Program (STEP)

We strongly encourage all U.S. citizens to enroll in STEP.  When you sign up, you will receive notices of issues that could affect your safety while traveling, as well as reminders about overseas voting and other issues pertinent to U.S. citizens living abroad.  Enrollment in STEP also allows any embassy or consulate to more quickly locate you and provide help in the case of an emergency.

Sign up now at https://travelregistration.state.gov/ibrs

Serve Your Community:  Become a Warden!

Wardens serve a vital role in the American citizen community by maintaining the lines of communication with local Americans and providing critical support for non-routine consular issues.  The Embassy thanks its current wardens for their continued good work and welcomes interested U.S. citizens resident in Bulgaria to volunteer to become a warden. 

For more information on warden duties please contact the U.S. Embassy in Sofia at +359 2 937-5100 or ACS_Sofia@state.gov

To receive regular updates on citizens issues in Bulgaria please sign up at https://travelregistration.state.gov/ibrs/ui/