For Interview Cases
The visa application process is really quite easy. A complete application package consists of the following:
- A valid photograph
- The appropriate application form DS-160
- Application fee
- A scheduled appointment
- A valid passport
- Any supporting documentation
Step 1: Take your picture: You will need a recent photo taken within the past six months, 5 x 5 cm, against a white or off-white background. Photo specifications are very exact.
Step 2: Complete the DS-160 online application.
- Complete the visa application form DS-160. It is available in English only at https://ceac.state.gov/genniv/. This is an online application form required from all applicants. It simply needs to be filled online only, print the last barcoded confirmation page. The application form doesn’t need to be printed. You should present the confirmation page only on the day of the interview.
NOTE: Applicants have to answer all questions on the DS-160. They have to pay special attention to the contact information. Business telephone numbers are obligatory, if the applicant is employed. Even if the applicant does not have a direct telephone number at his/her work place, they have to provide a general telephone number for their employer/switchboard number, etc./
Step 3: Go to the US Traveldocs Portal at: http://www.ustraveldocs.com/bg If you are visiting this site for the first time, please follow the links and create a profile. If you have registered previously, use your Username and Password to log in. It is also possible to start the application process via our Call Center by calling:
From Bulgaria: 02 4916 461
From the United States: 1-703-988-7106
All users will receive a username and password via e-mail after their account is created.
Step 4: Pay the visa application fee.
Currently there are two payment options:
TrustPay (Electronic Transfer)
You may pay your MRV Fee using your online bank account using the TrustPay service (Direct Bank Transfer). This payment process can be administered online.
You can check whether your bank participates in TrustPay.
After logging into your profile and while on the payment screen, you can select the TrustPay payment option and enter your internet banking details.
Please follow the instructions on: http://www.ustraveldocs.com/bg/bg-niv-paymentinfo.asp to pay the fee online and schedule your interview appointment.
Cash at Bank
Visa Applicants can pay their application fee in cash at any Fibank branch. The fee is payable in Bulgarian Lev (BGN). Before going to a Fibank location, you must print the applicable U.S. visa application deposit slip available on this page: http://www.ustraveldocs.com/bg/bg-niv-paymentinfo.asp. The application fee for the most common nonimmigrant visa types is $160. This includes tourist, business, student, and exchange visas. Most petition-based visas, such as work and religious visas, are US$190. The fee amount for E visas is US$205.
Select the deposit slip that matches your visa application fee. Values are shown in U.S. dollars, but payment is in BGL. This page has more information about the different visa application fees. If you print a deposit slip in advance of the day in which you plan to make your payment, please take note of the expiration date on the deposit slip. After printing the slip, please ensure you fill in your name, EGN, and the “amount in words” as per the amount displayed on the printed deposit slip. Take the printed deposit slip with you to pay your fee. You will be unable to pay your fee if you are not in possession of a valid deposit slip.
Upon receipt of your payment, Fibank will issue you a receipt. You must save your receipt. It cannot be replaced if it is lost. MKB Unionbank will be unable to issue a duplicate receipt. You will not be able to schedule an appointment without your receipt number.
Step 5: Schedule your appointment.
If you are paying your MRV Fee using the online payment option TrustPay, you can proceed with the interview appointment scheduling immediately after you have completed the payment. You can do this through your profile at http://www.ustraveldocs.com/bg.
If you have chosen to pay your fee at Fibank, you can schedule your appointment online through your profile at: http://www.ustraveldocs.com/bg or contact our call center. You will need the nine-digit number printed on your bank receipt. Please, have in mind that in this case you will be able to schedule your appointment usually on the following business day.
Please note: When scheduling your appointment, you will see a list of TNT Courier service document pick-up locations. Choose the most convenient location for delivery of your passport and documents.
One applicant can schedule one appointment. If a family is applying for visas, please schedule appointments for each family member for the same date and time. Families should always appear at the interview together!
Applicants are allowed to reschedule their appointment 3 times per valid MRV fee receipt. In case they miss their initial appointment, applicants are automatically allowed to reschedule their appointment. Applicants are allowed to request emergency appointments after first scheduling a regular appointment.
If you have an unforeseen travel need that requires an appointment time earlier than is possible through the standard procedures, you can request an expedited appointment. Requests will be granted based on the availability at the Embassy. To check out the criteria and apply use: http://www.ustraveldocs.com/bg/bg-niv-expeditedappointment.asp
Step 6: Gather the following required documentation: DS-160 confirmation page, appointment confirmation sheet, 1 photograph, Unionbank receipt, a valid passport, and all previous U.S. visas, even if expired, copy of birth certificate(s) of applicant(s) and of their children, if any. Learn more about the other recommended documents.
Step 7: Arrive outside at the entrance of the Embassy at your specified appointment time. The primary applicant will be the only person allowed into the building for the interview except in the case of minor children (ages 17 and under).
Average Visa Processing Time - 2-4 business days, unless there are technical delays.
Please note that a small percentage of visa applications require additional special clearances or administrative processing. When additional special clearances or administrative processing is required, the timing will vary based on individual circumstances of each case.
Step 8: Applicants approved for visa issuance will have their passports and visas delivered to the TNT pick up location that they have chosen when scheduling their interview appointment. Document delivery is free of charge.
If you have already scheduled an appointment online, but wish to modify your preferred document pick-up location, you can do so online or through the call center until 11:59 p.m. on the day of your interview at the Embassy. There is no cost to change your pick-up location.
There is an option for same day documents delivery, if applicants select the following designated pick up location in Sofia: TNT Sofia, 35 Nedelcho Bonchev Street, Sofia 1528.
Typical delivery time for Sofia is 1 day, for locations outside of Sofia 2-4 days.
Collecting Your Documents
TNT provides facilities where your passport is held for pick-up for up to 14 calendar days. To collect your passport you must present your original (not a photocopy) government-issued photo ID. We recommend you also bring a printed copy of your appointment letter.
If a representative is collecting your passport from the document pick-up location on your behalf - even in case of family members - the representative must present:
- Their own original government-issued photo ID for identification
- A photocopy of your government-issued photo ID
- A letter of authority, signed by you, authorizing your representative to collect your passport. The letter of authority must contain the following information:
- Your representative's full name as shown on their government-issued photo ID
- Your name
If the applicant is under the age of 16, the following documents are required:
- An original, signed letter of authority from either of the applicant's parents
- A clear photocopy of the government-issued photo ID belonging to the parent who signed the applicant's letter of authority
- The representative's original government-issued photo ID
Note: In case of a group/family, a single letter of authority with the required information for each of the applicants will be accepted.
Passport Tracking Options
For your convenience, you have several options to choose from to track the location of your passport.
Email: Send an email to email@example.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.
Online: You can track your passport online.
Chat, and Telephone: You can track your passport with the assistance of our call center via chat or telephone. More about the call center.
Application Tracking Options
Applicants for nonimmigrant visas have the option to view the status of their visa cases from the CEAC launch page. The CEAC Status Check may be very helpful for applicants, who receive temporary refusals for administrative processing and often contact post to inquire about the status of their cases.
In order to use the CEAC Status Check, an applicant will need to enter their CEAC Barcode and the interview location.
For additional information, contact the Consular Section at the U.S. Embassy in Sofia, tel. 359 2 937-5100 Monday - Friday, between 2 PM and 5 PM. Follow the instructions on the recorded message.
Apply for your Visa early and before you make final travel arrangements. The consular section advises that applicants never purchase nonrefundable tickets until a Visa has been issued.